Your complaint has been successfully submitted. We are sorry to hear of your concerns and thank you for taking the time to let us know. Your temporary complaint reference number is:
Complaints
Complainant
Are you a client/former client of SJP or are you acting as their representative?
*
Client
Representative
RSS Form Ref
RSS001
RSS002
RSS003
Representative Details
Representative Role
Accountant
Claims Management Company
Executor of Estate
Financial Adviser
Power of Attorney
Client's Relative
Solicitor
Trustee
Title
Captain
Colonel
Commander
Dame
Doctor
Duchess
Father
Honourable
Lady
Lieutenant
Lord
Master
Miss
Mr
Mrs
Ms
Professor
Reverend
Sir
First Name
Surname
Business / Organisation
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Email Address
Contact Number
Client Information
How Involved
*
Client
Accountant
Another Company / Provider
Client's current Partner
Client's ex Partner (still with SJP)
Client's ex Partner (former SJP)
Client's Relative
Director or Company Representative
Employer
Executor of Estate
IFA
Mortgage Lender
Power of Attorney
Solicitor
Trustee
Trust
Claims Management Company
Title
*
Captain
Colonel
Commander
Dame
Doctor
Duchess
Father
The Honourable
Lady
Lieutenant
Lord
Master
Miss
Mr
Mrs
Ms
Professor
Reverend
Sir
First Name
*
Surname
*
Postcode
*
Address Line 1
*
Address Line 2
Address Line 3
Address Line 4
Email Address
Contact Number
Is there an additional client to be attached to the complaint?
*
Yes
No
Should the same address details be used?
Yes
No
Additional Client Details
Title
Captain
Colonel
Commander
Dame
Doctor
Duchess
Father
Honourable
Lady
Lieutenant
Lord
Master
Miss
Mr
Mrs
Ms
Professor
Reverend
Sir
First Name
Surname
Address Line 1
Address Line 2
Address Line 3
Address Line 4
Postcode
Email Address
Contact Number
Complaint Details
Does the complaint relate to the service received from an SJP Partner, the advice received from an SJP Partner or both?
*
Advice
Service
Both
Please detail the complaint and what you’d like us to do to put things right. If you wish to provide a letter or any supporting documentation, please attach below.
*
Does the complaint relate to an SJP Product?
*
SJP
Non-SJP
What product does the complaint primarily relate to? If the relevant product does not appear, please select ‘Other’
*
Annuity
Buy to Let Mortgage
Drawdown (a pension after tax free cash has been taken)
Endowment
Enterprise Investment Scheme
Equity Release Mortgage
Inheritance Tax Services
International Investment Bond
Investment Bonds
ISA
Non-SJP Critical Illness Insurance
Non-SJP Income Protection Insurance
Non-SJP Term Insurance
Non-SJP Whole of Life Insurance
Pension
Residential Mortgage
SJP Insurance Plan
Unit Trust
Venture Capital Trust
Other
What is the plan number of the relevant product? If you do not know, please fill in as 'Unknown'
*
Please provide any other relevant plan numbers
What is the title of the SJP Partner/adviser relevant to the complaint?
*
Captain
Colonel
Commander
Dame
Doctor
Duchess
Father
Honourable
Lady
Lieutenant
Lord
Master
Miss
Mr
Mrs
Ms
Professor
Reverend
Sir
What is the first name of the SJP Partner/adviser relevant to the complaint? If you do not know, please fill in as 'Unknown'
*
What is their surname? If you do not know, please fill in as 'Unknown'
*
Enter an email address if you wish to receive a copy of this form
Attachments
Choose File(s)
SJP PP
Submit