Your complaint has been successfully submitted. We are sorry to hear of your concerns and thank you for taking the time to let us know. Your temporary complaint reference number is:
Complaints
Complainant
RSS Form Ref
RSS001
RSS002
RSS003
Are you a client/former client of SJP or are you acting as their representative?
*
Client
Representative
Representative Details
Representative Role
Power of Attorney
Executor
Trustee
Solicitor
Accountant
Financial Adviser
Claims Management Company
Other
Name
Business / Organisation
Address line 1
Address line 2
Address line 3
Address line 4
Postcode
Email Address
Contact Number
Client Information
How Involved
*
Accountant
Admin
Another Company/Provider
Client
Client's current Partner
Client's former Partner (still with SJP)
Client's Relative
Director of SJP
Employer
Ex Partner (former SJP)
Executor of Estate
FOS
FSA Compensation Scheme
IFA
Mortgage Lender
New Servicing Agent
Ombudsman
Other Department
PI Solicitor
Power of Attorney
SJP Department
SMT
Solicitor
Third Party
Trustee of Estate
Unknown
Title
*
First Name
*
Surname
*
Postcode
*
Address line 1
Address line 2
Address line 3
Address line 4
E-mail Address
Contact Number
Is there an additional client to be attached to the complaint?
*
Yes
No
Should the same address details be used?
Yes
No
Additional Client Details
Title
First Name
Surname
Address line 1
Address line 2
Address line 3
Address line 4
Postcode
Email Address
Contact Number
Complaint Details
Does the complaint relate to the service received from an SJP Partner, the advice received from an SJP Partner or both?
*
Unhappy with advice
Unhappy with service
Unhappy with both
Does the complaint relate to an SJP Product?
*
SJP
Non-SJP
What product does the complaint primarily relate to? If the relevant product does not appear, please select ‘Other’
*
ISA
Unit Trust
Investment Bond
International Investment Bond
Enterprise Investment Scheme
Inheritance Tax Services
Venture Capital Trust
Pension
Drawdown (a pension after tax free cash has been taken)
Annuity
SJP Insurance Plan
Non-SJP Term Insurance
Non-SJP Whole of Life Insurance
Non-SJP Critical Illness Insurance
Non-SJP Income Protection Insurance
Endowment
Equity Release Mortgage
Buy to Let Mortgage
Residential Mortgage
Other
What is the plan number of the relevant product? If you do not know, please fill in as 'Unknown'
*
Please provide any other relevant plan numbers
What is the first name of the SJP Partner/adviser relevant to the complaint? If you do not know, please fill in as 'Unknown'
*
What is their surname? If you do not know, please fill in as 'Unknown'
*
Please detail the complaint and what you’d like us to do to put things right. If you wish to provide a letter or any supporting documentation, please attach below.
Enter an email address if you wish to receive a copy of this form
Attachments
Choose File(s)
SJP PP
Submit